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The organic shea butter company
6425 westheimer Rd
Houston, TX 77057
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Wholesale inquiries
Email us at orders@theorganicsheabutter.com
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Privacy
We do not sell, share, or market your personal or private information to private parties, organizations, or individuals. We do not provide or use your private information for the purpose of spam, surveys, or any form of unwanted solicitation. Your name, address, e-mail, and payment information is collected at check out for the sole purpose of processing your order, informing you of your order status, to possibly notify you of any of our sales events via email, and/or to reply to customer requested information.
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Security
All orders are processed on pages securely hosted by PayPal. As a PayPal Verified business: we do not have access to your credit card, debit card, bank account numbers, or to your PayPal account/balance used during payment/check out. Your financial information stays safe with PayPal, and you're 100% protected against unauthorized payments.
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How to place an order
- To add items to your Shopping Cartt, simply click on "add to cart " of the item you wish to buy.
- To remove an item, check the box under the column labeled "Remove" and click "update Cart " to see your new total.
- To change the quantity of items, change the number in the box under the "Quantity" column and click "Update cart "
- To continue to shop for additional items, click "Continue Shopping"
- To view the contents of your cart, click on "View Cart" located on the top of the store page.
- To check out, click the "Proceed to Checkout" button
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Payments methods
All orders are processed securely Paypal. Paypal accepts echecks and any one of the major credit cards: American Express, MasterCard, Visa and Discover. Note: you do not need to have a Paypal account.
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How to pay without a Paypal account
- 1. Click the "Proceed to Checkout" button.
- 2. To Use your credit card or bank account (where available) , click "continue"
- 3. Enter the Billing Information- the name and address of the credit card holder, a valid email address for order confirmation purposes and phone number.
- 4. Enter Shipping information - name and shipping address.
- 5. Review your payment information to make sure it's correct. From this point, they can either edit the information or complete checkout.
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Telephone orders
We will be pleased to accept your order by phone. Please call 1- 1800-713-8109. Our toll free number is not available to customers outside of the US, including Alaska and Hawaii.
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Tracking your order
When we ship your order, you will receive a tracking number by email. Once you receive your tracking number you can follow the link in the email or go to www.usps.com.
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Sales tax
For orders shipped to Texas, we charge sales tax of 8.25% on the order amount, before shipping. No sales tax is added for orders shipped to other locations.
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Shipping and delivery
We offer low shipping rates starting at $3.95 for all orders under $50, for standard shipping. Standard delivery time is 2-3 business days.
For Orders over $50, we offer Free Priority shipping. Priority delivery time is 1-2 business days. Shipping promotions are available to US Delivery addresses, excluding Alaska and Hawaii.
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International orders
Our shopping cart is not configured for international shipping, in order to provide the lowest rates. If you are located outside the continental United States (including Alaska, Hawaii, and the US territories) and would like to place an order. Shipping costs for international orders will be calculated after you submit your order. Higher shipping fees will apply depending on destination. We will then send you an invoice by email to pay for the shipping. You will be contacted by email after your order is shipped to provide you with your traking information.
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